Mobile Immunization Clinic

% of patients who were highly satisfied with their immunization visit

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Story Behind the Curve

Patient satisfaction is an important and commonly used indicator for measuring the quality in health care. Patient satisfaction affects clinical outcomes, patient retention, and medical malpractice claims. It affects the timely, efficient, and patient-centered delivery of quality health care. 

This performance  measure shows the percent of pateints who were highly satisfied with their immunization visit. 

Partners
What Works
Action Plan

Patient satisfaction surveys. 

Scorecard Result Container Indicator Measure Action Actual Value Target Value Tag S R I P PM A m/d/yy m/d/yyyy