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P006: Office of Facilities Management

What We Do

The Facilities Management Division (FMD) fulfills the NMDOH mission by providing:

  • Programs in mental health, substance abuse, long-term care, and physical rehabilitation in both facility and community-based settings;
  • Safety net services throughout New Mexico.

Who We Serve

FMD oversees five healthcare facilities and one community program. Most individuals served by NMDOH facilities have either complex medical conditions or psychiatric disorders that manifest in violent behaviors, and private sector providers are either unable or unwilling to serve these complex individuals, many of whom are restricted to NMDOH facilities by court order.

How We Impact

FMD Facility staff cares for both New Mexico adult and adolescent residents, who need continuous care 24 hours-a-day, 365 days-a year as well as provision of a variety of behavioral health outpatient services.

Budget

FY18 OPERATING BUDGET: $124,072,300

  • General Funds: $58,125,800
  • Other Transfers: $1,118,200
  • Federal Funds: $3,992,400
  • Other State Funds: $60,835,900

Accomplishments

During FY18, some of FMD's accomplishments included:

Facilities Management

  • Master planning for 3 of DOH's largest healthcare facilities began, to ensure the facilities keep pace with industry standards for care and address evolving program needs well into the future

Turquoise Lodge Hospital

  • Admitted 1,034 New Mexico residents into the Adult Detox program
  • Annual average occupancy was 86%
  • Provided 938 outpatient encounters to residents
  • Identified a location for a new facility where there are opportunities for accreditation and program growth

NM Behavioral Health Institute

  • Celebrated 125 years of service
  • CARE, the adolescent division, successfully certified by the Children, Youth and Families Department
  • Long Term Care successfully surveyed by the Division of Health Improvement
  • Hosted rapid hire recruitment events at least quarterly to recruit direct care staff
  • Focused on nurse retention efforts-implemented a 30, 60, and 90-day post-hire interview process for all new hires and improved unit orientation for new hires

Sequoyah Adolescent Treatment Center

  • Courtyard renovations completed
  • Full 18-months certification received
  • Zero deficiency report received from Licensing
  • 100% of staff trained on Trauma Informed CPI techniques and interventions
  • Students received GED or High School equivalency diplomas while in treatment
  • Most student test results showed 2-3 grade level improvement
  • Teacher named Albuquerque Teacher of the Year 

New Mexico Rehabilitation Center

  • Built stronger relationships with the local healthcare community and referral bases to sustain and improve census and continuum of care
  • Passed accreditation and federal regulatory standards to sustain program and quality of care
  • Reopened Social/Residential inpatient rehab for substance misuse patients
  • Enhanced call intake/admission process

Fort Bayard Medical Center

  • Successfully passed annual Centers for Medicare and Medicaid Services, Veterans' Administration, and Life Safety Code surveys
  • Recognized by Abaqis for Quality Assurance and Performance Improvement for three quarters

Los Lunas Community Program

  • Finance, Quality, Clinical, and Nursing staff moved to the Campus from a privately leased building
  • Comprehensive reviews of environment of care in the 24 homes began, to ensure the safety and proper care of consumers

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

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