Otara Health programme users and those referred to us.

We work to ensure our programmes are targeted towards the health and wellbeing of families.

• 1.1 Communities will be included in the decision making of programme development to ensure our services meet community needs.
• 1.2 Existing programmes will be reviewed to ensure they align to the new direction of families at the centre of our work
• 1.3 The organisation will continue to remain outcome-focused, therefore every programme, current and new, is developed to improve outcomes for family
• 1.4 Staff will monitor and evaluate programme effectiveness so the organisation can produce evidence to show how our services affect positive change for families
• 1.5 We value the community voice so programme participants will contribute to the evaluation process, and the common feedback themes incorporated into future decision-making
• 1.6 As health and social support systems become increasingly complicated we will help families get the best results from these services