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Systems of Care (Anne Arundel FY17 and Beyond) - Annual

Program Summary

A partnership between all child-serving agencies to meet children and families’ basic needs in a cross system, collaborative model. The system includes crisis response, a 1-800 resource line staffed by our Intake Coordinator, Systems & Family Navigation, Kinship Care support, and four multi-disciplinary Care Teams (CRICT, Early Childhood CRICT, BRICKIT, and Victims Services Care Team).

Target Population

All families with children in Anne Arundel County. The system is pivoted towards our strategic focus on the geography/color of poverty in our four Communities of Hope (Brooklyn Park, Annapolis, West County & South County) with a three population, three generation lens (kinship navigation) utilizing navigators - including bi-lingual staff - that have expertise in supporting families with a myriad of issues.  We also have a Peer Navigator (a formerly disconnected youth), who serves as a coordinator of services and peer support to youth in the families served. 

Measures

Time
Period
Current Actual Value
Current Target Value
Current
Trend
Baseline
% Change
PM
FY 2024
65
3
261%
Story Behind the Curve
  • Consistent communication with families about their specific needs while identifying their specific strengths
  • Working with families - instead of for them - when coordinating or accessing services with county agencies or community organizations
  • Providing clear written records for families to use and follow as SOC staff help them work through the items on their action plan
  • Collaborative approach allows families to build their own skills and tools while improving their circumstances
Partners
  • A.A. Co. Public Schools
  • Crisis Response
  • A.A. Co. Mental Health Agency/Core Service Agency
  • DSS
  • A.A. Co. Health Department
  • DJS
  • HOPE for All
  • OIC
  • All Partnership funded programs
  • Communities of Hope
  • Board of Childcare
  • Arundel Lodge
     
What Works
  • Strong relationships with child-serving agencies
  • A partnership model with families to work collaboratively on their issues (working with instead of for)
  • Use of CANS assessment to help identify family strengths as a foundation for progress
  • Making families feel heard, supported and respected
Action Plan

SOC is achieving great results so there are no action items at this time.
 

Data Discussion

All SOC data is captured, tracked and reported on utilizing the Apricot 360 web-based data platform.
 

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy