Division of Licensing and Protection: Adult Protective Services (APS) and 2 more...less... Go Back

Division of Licensing and Protection (DLP): Adult Protective Services (APS)

Adult Protective Services

Number of coordinated treatment plans written by APS investigators per CY quarter

50Q3 2016

Story Behind the Curve

During the course of an Adult Protective Services Investigation, the investigator will determine if the alleged victim could benefit from additional services or protections. If so, the investigator will create a written coordinated treatment plan. The higher the number of written coordinated treatment plans, the higher the number of vulnerable adults receiving referrals for beneficial services.


Other providers that offer services and protections beneficial to vulnerable adults.

What Works

Training investigators to both investigate allegations of abuse, neglect, and exploitation and to appropriately develop and document plans.

Action Plan

Incorporate training on both assessment methods and the services available to vulnerable adults at APS’ monthly staff meetings.

Scorecard Outcome Program Indicator Performance Measure Action Actual Value Target Value Tag S O I P PM A @System.Threading.Thread.CurrentThread.CurrentUICulture.DateTimeFormat.ShortDatePattern.ToLower().Replace("yyyy", "yy") m/d/yyyy