# of complaints

0Dec 2017

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Story Behind the Curve

Q2 2015:

No complaints were received

Q1 2015: 

No complaints were received

What Works

A clear complaints policy and procedure detailing process as well as a central complaints log for recording all complaints and any action resulting from them.

Action Plan
Scorecard Result Program Indicator Performance Measure Action Actual Value Target Value Tag S R I P PM A m/d/yy m/d/yyyy