What does it measure?

Complete data is essential to understanding performance. This data quality measure draws attention to and seeks to increase the proportion of permanent supportive housing client records with income and sources collected at annual/exit assessment.

How does it measure?

Question 18 on the Annual Performance Report, “Client Cash Income Category – Earned/Other Income Category – by Start and Annual Assessment/Exit Status” provides the basis for this measure. The numerator is the total number of adults in permanent supportive housing with income information at start and annual assessment/exit. The denominator is the total number of adults served in permanent supportive housing, minus the number of adult stayers who are not yet required to have an annual assessment.

This performance measure is reported in cumulative, quarterly reporting periods that begin October 1st and end September 30th. The target is an annual goal.