• The annual reported rate captures the survey results from the the previous calendar year. 
• This is a Consumer Assessment of Healthcare Providers and Systems (CAHPS) measure.
• The CAHPS survey looks at health care performance from the customer’s point of view.

Flu vaccinations for adults ages 18 -64.

Influenza is a serious disease that can lead to hospitalization and sometimes even death. Every flu season is different, and influenza infection can affect people differently, but millions of people get the flu every year, hundreds of thousands of people are hospitalized and thousands or tens of thousands of people die from flu-related causes every year. Even healthy people can get very sick from the flu and spread it to others. CDC estimates that flu-related hospitalizations since 2010 ranged from 140,000 to 710,000, while flu-related deaths are estimated to have ranged from 12,000 to 56,000. During flu season, flu viruses circulate at higher levels in the U.S. population. (“Flu season” in the United States can begin as early as October and last as late as May.) An annual seasonal flu vaccine is the best way to reduce your risk of getting sick with seasonal flu and spreading it to others. When more people get vaccinated against the flu, less flu can spread through that community.

The voice of the customer is important in evaluating Medicaid plans. Hearing from our customers provides us with useful information on what we are doing well. It also lets us know what we could be doing better. Medicaid is required to report out on our customers’ experience of care. 

• 2014 Question #38 asks:  "Have you had either a flu shot or flu spray in the nose since (the beginning of the SFY)?"
• 2015 Question #53 asks: " Have you had either a flu shot or flu spray in the nose within the past year?"

Last updated:  February 2020