Processing new LTC applications requires many steps to ensure that the eligibility determination is done in a compliant manner. Federal rule requires that the financial eligibility determination be completed within 45 days of the application receipt date. One of the early steps of processing an LTC Medicaid application is the applicant interview. Best practice is for the interview to be conducted within ten days of the application being received in the LTC worker's OnBase queue. The applications are first received by ESD’s ADPC Unit prior to being routed to the LTC worker (this normally takes two business days).
LTC suspended interview requirement for COVID 19 Emergency Period which started on March 1, 2020
Last updated: 09/15/2020