In 2017, Dartmouth-Hitchcock's Emergency Department, with support from the Dartmouth-Hitchcock Population/Community Health department, began offering Recovery Coach services to patients in its Emergency Department who request support for substance use disorders.  An initial pilot during early 2017 closed in June 2017.  The serivce was re-initiated in fall 2018, and now includes one lead Recovery Coach who provides immediate and follow up services to patients, as well as on-call Recovery Coaches who can respond to patients during evening and overnight hours.  

Recovery Coaches have specialized training to engage people in discussing their substance use; provide motivational listening and encouragement to patient to help them consider seeking treatment and recovery resources; and follow-up with patients after their discharge from the Emergency Department to help patients successfully enroll in community-based substance use treatment and peer recovery services.

Data Source: D-H Community Health Improvement Program Data Records