Member and Provider Services Unit: Provider Member Relations

% of VT, border and out-of-state (OOS) provider applications processed within 60 days

100.0%Aug 2020

Line Bar
Notes on Methodology

Please note in the chart above:

  •  The solid trend line in the chart above shows the % of on-line provider applications processed within 60 days
  •  The dotted trend line shows the % of paper provider applications processed within 60 days


  • DXC
  • Provider Community
Story Behind the Curve

In order to increase the number of providers participating in the Vermont Medicaid Program and improve the provider experience, the Department needed to develop the capacity to complete the screening and enrollment process within 60 calendar days. The new online Provider Management Module was implemented on May 1st, 2019 on schedule, ahead of the date required by Act 116 of 2018 and continues to demonstrate significant efficiencies for enrolling providers to participate with Vermont Medicaid.


A decrease in paper applications may be attributed to the limited number of application due to the COVID 19 pandemic.  Increased education has also been done to solicit the provider community to use the online application.

Last updated:  10/15/2020


Scorecard Result Container Indicator Measure Action Actual Value Target Value Tag S R I P PM A m/d/yy m/d/yyyy