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Risk & Quality Management Team

Ret: % of Medicaid Managed Care Standards with a completed risk assessment (cumulative)

Current Value

55.6%

SFQ3 2023

Definition

Line Bar

Notes on Methodology

Sets of standards and Regulatory Compliance Committee (RCC) presentation date:
1.  QAPI: 02/23/22
2.  Coordination and Continuity of Care: 06/28/22
3.  Coverage & Authorization of Services:  06/28/22
4.  Grievances:  11/29/22
5.  Appeals & Fair Hearings:  11/29/22
6.  Availability of Services:  01/03/23
7.  Furnishing of Services:  01/03/23
8.  Provider Selection:  02/28/23
9.  Credentialing & Re-Credentialing:  02/28/23
10.  Enrollment and Disenrollment Requirements:  02/28/23

Story Behind the Curve

This measure is important because it demonstrates DVHA’s proactive approach to assessing all Medicaid managed care program related risk.

Staff from the Quality Improvement, Compliance and Oversight & Monitoring Units launched a comprehensive risk assessment initiative in the fall of 2021. The team’s process is to research the federal Medicaid managed care regulations, interview subject matter experts, identify potential risks, present recommendations to DVHA’s Regulatory Compliance Committee and track any approved interventions.

The growing trend line above demonstrates the team’s commitment to this project. Progress each quarter isn’t necessarily consistent, as standards differ in length and complexity. The team’s goal is to have completed an initial review of all standards by December 2023.

Narrative last updated 04/07/23

Partners

  • DVHA’s Regulatory Compliance Committee
  • Subject matter experts across DVHA and AHS

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy