See previous expectation for #of total goals related to medical access and treatment. At the time of six-month reassessment or case closure (the standard look back.),  out of total goals set, how many were met, partially met, or unmet? Per this curve, OAHR nurses are below target for meeting care plan goals.  This may be because the nurses, returning from pandemic work, may have ambitious goals for their clients and have not yet readjusted to the current healthcare and social services landscape – one in which services are more limited, more complicated to access, and clients are generally suffering from more social isolation.

Same as previous

No changes.  Will continue collecting data and at the end of the FY will reevaluate and implement QI process tools such as PDSA to try to determine why we are below target for meeting/partially meeting goals.