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Adult CAHPS Survey - Telemedicine Questions

Telemedicine (Personal Doctor) - % of surveyed adult Medicaid beneficiaries who responded that they "visited" (see note) their personal doctor 1 or more times over the previous 6 months

Current Value

71%

2022

Definition

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Notes on Methodology

The 2020 survey did not define "visit". Starting in 2021 the survey asked if respondents had visited their personal doctor "in person, by phone or by video."

Story Behind the Curve

As noted above, the wording for this question changed starting in 2021 by defining "visit" to include in-person, phone or video encounters. We have seen a small increase in the 1 or more visit response rate since that change.

Partners

  • Vermont health care providers
  • Vermont Program for Quality in Health Care (VPQHC)
  • New England Telehealth Resource Center (NETRC)

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Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy