FY 20/21: February 2021 saw a spike in our volunteer numbers. The easing of restrictions meant the return of regular staff to the office, and new volunteering opportunities. Numbers steadily increased to our pre-Covid average until the June/July 2021 stay-at-home orders, at which point our regular staff were abruptly forced back into working-from-home conditions, with volunteering opportunities brought to a screeching halt for the foreseeable future.

FY 19/20: Our volunteer numbers remained relatively steady until March 2020, at which point Covid-19 restrictions meant having to close our doors to the general public and non-regular staff. While there were a few opportunities for volunteers to assist us remotely, most of the volunteers from March 2020 until February 2021 were members of the Board of Governance.

Q3 2018: The difference in the total number of volunteers in this quarter compared to the previous quarter is minimal with the last quarter being higher by only 5 points. In this quarter, it is September when we’ve had the highest number of volunteers support us in our work, and August the lowest. September was the highest because a Board of Governance meeting was held, whereas, in August, only a Board Sub-committee meeting was held. 

Q2 2018: The difference in the total number of volunteers in this quarter compared to the previous quarter is reasonably higher with the last quarter being lower by 21 points. In this quarter, it is May when we’ve had the highest number of volunteers support us in our work, and June the lowest. May was the highest because a Board of Governance meeting and a Tx! Mag mail out were held, whereas in June, only a Tx! Mag mail out was held. 

Q1 2018: The difference in the total number of volunteers in this quarter compared to the previous quarter is minimal with the last quarter being higher by only 1 point. In this quarter, it is February when we’ve had the highest number of volunteers support us in our work, and January the lowest. February was the highest as the Finance Audit Risk and Compliance (FACR) Sub-committee and Board of Governance meetings were held, whereas in January, as many of our volunteers have kids at home during the school holidays, they were unable to volunteer for us.

Q4 2017: The total number of volunteers in this quarter compared to the previous quarter is significantly different (Q3 being higher by 40 points) with November being the month we have had the highest number of volunteers in this quarter and December the month we have had the lowest number of volunteers this year. This was because of the Hepatitis Annual General meeting held in November, as well as the office closure over Christmas and New Year's. 

Q3 2017: The total number of volunteers in this quarter compared to the previous quarter is slightly different (Q2 being higher by 3 points) with July being the month we have had the highest number of volunteers so far this year. This was because of the Hepatitis Awareness Week and World Hepatitis Day events Hepatitis NSW held, mail outs of resources for these events as well as the Board of Governance meeting held in July. 

Q2 2017: The increase in the number of volunteers this quarter compared to the last one is because we had four Board of Governance meetings (two in April, one in May and one in June), as well as Tx! Mag mail out (in June). Whereas in the last quarter we only had one Board of Governance meeting (in February) and there were no mail outs required.

Q1 2017: The decrease in the number of volunteers in January and March when compared to December 2016 and February 2017 is because we didn't have any mail outs or Board meetings during these months. Also, January is usually a quiet month, as many people are still on holidays. As per the increase in numbers of volunteers in February, it's because we had the Tx! Mag mail out, as well as two Board meetings - Board of Governance general meeting and the FACR sub-committee meeting.

Q4 2016: The increase in the number of volunteers in this quarter, especially in November is because of an intake of new volunteers to assist the Information and Communication team with the Website Directory and also with the Communications Campaign Data Entry Project (new project). We also had two Board meetings (October and November) and HNSW AGM happening in November. The number of volunteers decreased in December, as it was a shorter month (HNSW office was closed for one week during Christmas and New Year's).

Q3 2016: The decrease in the number of volunteers in July and August if compared to May and June is because we did not have any mail out during these months, and we had only one Board of Governance meeting, that happened in July. As per the increase in numbers of volunteers in September, it is because we had the Tx! Mag mail out, as well as two meetings - Board of Governance general meeting and the FACR sub-committee meeting.

Q2 2016: The increase in the number of volunteers in May and June 2016 is due to the Transmission Magazine and Hep Review Mail Out, that took place in May and June. We also had an increase in numbers of Admin volunteers in May and June 2016 due to an ongoing campaign organized by Paul Harvey (website Directory update), which involved volunteers calling pharmacies and GPs. Furthermore, we also had two Board Meetings - General Board of Governance meeting (in June) and the FACR sub-committee meeting (in May).

Q1 2016: The increase in the number of volunteers in February 2016 is due to the Hep Review and Transmission Magazines Mail Out, that took place last month. And the increase in numbers of volunteers in March 2016 in relation to January is due to a campaign that Paul Harvey was organizing, which involved volunteers calling the pharmacies we have on our database to follow up on the new medicines available for Hep C treatment, so our website directory can be updated.

Q4 2015: In the last three months we can see a slight decline in number of volunteers from month to month, and the reason for that is that things tend to slow down when we reach the end of the year (usually we do not hold any big events or tasks that require volunteers during December).

Q3 2015: From July to September we had a small change in the number of volunteers. Interestingly, even though we had the C-me Training in July 2015, the number of active volunteers in September was higher than it was in July, as well as August.

Q2 2015: The increase in the number of volunteers, especially in June 2015, is due to three events that have happened in the last three months, such as Board of Governance Training, Hep Review and Transmission Magazines Mail Out.

Q1 2015: The increase in number of volunteers is due to different events that have happened in the last three months, such as: Board of Governance Training, Editorial Committee meeting, C-een & Heard Training, New Let's Talk volunteers and Hep Review mail out.

Q4 2014: The difference in number of volunteers in December is due to the Festive Season and Holidays. In October the reason for an increase in the number of volunteer's hours is due to an Admin mail out (AGM Notice) and the number of hours worked by Let's Talk Volunteers.

Q3 2014: The difference in the number of volunteers is due to a mailing out of Hep Review in July 2014. August and September show a regular number of volunteers' hours.

Volunteers and team leaders.

Planning prior to event and sufficient supervision.

Ensuring that all staff understand the process of recruiting and allocating volunteers' tasks.