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Complaints

% of complaints responded to within 3 days

Current Value

100%

Dec 2017

Definition

Line Bar

Story Behind the Curve

Q2 2015:

No complaints were received

Q1 2015:

No complaints were received

Partners


What Works

A clear complaints policy and procedure detailing process as well as a central complaints log for recording all complaints and any action resulting from them.

Action Plan

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy