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Unaccompanied Homeless Youth Outreach Services (Annual) (Baltimore County FY19 and Beyond)

How well: % of referrals regarding unaccompanied homeless youth from community stakeholders that were responded to within 2 business days - (Annual)

Current Value

100%

FY 2023

Definition

Line Bar

Story Behind the Curve

The outreach team makes every effort to make contact with referred youth within 2 business days using all available means.  However, it is often difficult to make the initial contact with youth within this timeframe.

Partners

The outreach program works closely with referral sources to connect with newly referred youth. Referrals come from an array of entities, including the Baltimore County Police Department, the Baltimore County Public Library, the Baltimore County Department of Social Services, and the Baltimore County Public School System.

What Works

Face-to-face contact is the preferred method of engagement with new referrals due to the transiency of this population.

Data Discussion

The annual target percentage for responding to stakeholder referrals of youth within 2 days is 90 - 100%. During FY22, a total of 96% or 85 of 88 referrals were

responded to within 2 business days. The outreach team makes every effort to make contact with referred youth within 2 business days using all available means.  However, it is often difficult to make the initial contact with youth within this timeframe.

Measurement Tool Used

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy