How well: % of referrals regarding unaccompanied homeless youth from community stakeholders that were responded to within 2 business days - (Annual)
Current Value
100%
Definition
Story Behind the Curve
The outreach team makes every effort to make contact with referred youth within 2 business days using all available means. However, it is often difficult to make the initial contact with youth within this timeframe.
Partners
The outreach program works closely with referral sources to connect with newly referred youth. Referrals come from an array of entities, including the Baltimore County Police Department, the Baltimore County Public Library, the Baltimore County Department of Social Services, and the Baltimore County Public School System.
What Works
Face-to-face contact is the preferred method of engagement with new referrals due to the transiency of this population.
Data Discussion
The annual target percentage for responding to stakeholder referrals of youth within 2 days is 90 - 100%. During FY22, a total of 96% or 85 of 88 referrals were
responded to within 2 business days. The outreach team makes every effort to make contact with referred youth within 2 business days using all available means. However, it is often difficult to make the initial contact with youth within this timeframe.