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Area Agencies on Aging (AAA) - Case Management and 1 more... less...

Older Americans Act

# of case management clients who report their unmet needs were addressed

Definition

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Story Behind the Curve

Partners

What Works

Action Plan

  • Ensure all case management staff are trained in person-centered planning and develop a person-centered plan with their clients. 
  • Explore a statewide acuity scale to allow for consistent prioritization of those in greatest need.
  • Explore different models and approaches around teaming and specialization.
  • Integrate case management work with health systems and healthcare payers to support business acumen (for example, the 2018 Care Navigator “shared care planning” tool that aging network providers are piloting in conjunction with health care providers).

Clear Impact Suite is an easy-to-use, web-based software platform that helps your staff collaborate with external stakeholders and community partners by utilizing the combination of data collection, performance reporting, and program planning.

Scorecard Container Measure Action Actual Value Target Value Tag S A m/d/yy m/d/yyyy