The % of provider tax collected vs. invoiced/estimate used as factors of this KPI range from 60 to 75 invoices depending on where the month falls within the quarter, and within the State Fiscal Year.

This performance measure is important because it shows how efficiently the DVHA Business Office is managing the financial and business aspects. 

The measure reflects the % of providers that are paying their invoices timely and charge late fees if needed.  Providers are required to pay these fees monthly.  Measure components include Provider Tax by type: Nursing Home Facilities, Hospitals, ICF (Independent Care Facilities), Home Health Agencies, and Pharmacies.  It excludes Ambulance Assessments, as they are only billed annually.  Pharmacies self-report each month, so some taxes are estimates.

DHVA had a drop in collections during the month of October due to a delay in invoices being sent to the providers. The delay was due to a system issue within VISION causing invoices to not generate.  This error delayed payment from Nursing Homes and Hospitals. Invoices were delivered on October 31^st and providers have begun to remit payment.  We are expecting to become current over the next month to 60 days.

Narrative last updated:  11/18/22

• Department of Finance and Management
• Agency of Human Resources Central Office
• State of Vermont Treasurer’s Office
• Providers, including Hospitals, Home Health Agencies, Nursing Home Facilities, Independent Care Facilities, and Pharmacies