Story Behind the Curve

Fortunately, local school districts have been good community partners and recognize that some students need this level of mental health service and have provided transportation on school days. However, days off from school and certainly summer months see this population with ongoing mental health service needs without transportation to Day Treatment. Each ride that is arranged is potentially a day that a young person with significant mental health needs may have had to miss out on Day Treatment programming.

Partners

TSA staff work with parents to access other appropriate resources which vary and may include: community bus, family resources, medical covered vehicles, taxi, etc.

Costs involved in these alternative trips for direct transportation. Ie> paid TSA to go pick up the child? Paid for gas voucher for parent? Paid for taxi? Etc.

Action Plan

TSA staff proactively provide outreach to parents at intake and periodically throughout the year, such as before holidays or other school breaks, to offer support and assistance with transportation arrangements. The service provided is tailored to each individual family’s needs, ranging from making reminder calls to make them aware of dates when school is not in session (and therefore alternative transportation is needed), to providing contact information/logistical support/step-by-step instructions regarding options for alternative transportation, or taking on the task of making calls to providers to set up and confirm each day’s rides.