The Agency of Human Services exists to help every Vermonter who needs help, strives to protect our most vulnerable citizens, and hopes to assist every Vermonter develop to their fullest potential. We work in partnership with community providers – in the public, private, and non-profit sectors – who share accountability for accomplishing this complex work.

The Agency is unique in that we administer Vermont’s Medicaid public health insurance system through our Department of Vermont Health Access. As the Agency of Human Services supports the maintenance of wellness and good health through public health awareness, prevention efforts and integrated mental and behavioral health services for our clients, we also strive to assure that all Vermonters have access to insurance coverage for high-quality health care across the lifespan. We assist Medicaid beneficiaries in accessing clinically appropriate health services and collaborate with providers in bringing evidence-based practices to patients. Additionally, we provide leadership for stakeholders to improve access, quality, and cost effectiveness in health care reform.

The Agency is committed to health care reform. It is our responsibility to ensure that the state is providing effective and efficient health care services that improve the lives of the Vermonters we serve, and that that care is affordable and accessible to all.

“How is Vermont doing?” The whole-population indicators below help gauge whether progress is being made in Vermont in relation to the condition we want to create. One Agency cannot be accountable for “turning the curve” on whole-population changes, but we are one of many partners with a role to play in making a difference in these trend lines.